Tel. 201.242.4422

218 Main St. Little Ferry, NJ 07643

ABOUT US

About Us

Our Mission

We help individuals navigate the complex healthcare system and access essential medical resources.

Access to Healthcare: We assist with accessing medical services including doctors, hospitals, and essential medications, as well as enrolling in appropriate insurance and medical benefits.

Who We Help

Family Touch Healthcare Access Center provides medical support to everyone regardless of age, financial status, immigration status (including undocumented), or existing insurance coverage.

"We believe everyone has the right to equal access to proper treatment and healthcare."

Core Medical Services

Complex healthcare systems made easy with our experts.

Insurance Support

Helping uninsured individuals enroll in suitable programs based on eligibility and income.

Public Insurance

Connection support for NJFamilyCare, Amerigroup (Medicaid), Humana (Medicare).

Charity Care

Guiding those eligible for charity care or low-cost treatment systems like BVMI.

Medical & Dental Referral

Connecting to partner medical institutions
(FQHC, BVMI, DOH)
and specialists.

Medical Resources

Non-Profit Health Clinics

North Hudson Community Action Corporation Health Center

Comprehensive primary care through an interdisciplinary team (Women’s Health, Pediatrics, Internal Medicine, Dental, etc.). Covers all ages regardless of financial status.

BVMI (Bergen Volunteer Medical Initiative)

Free primary, preventive, chronic, and emergency care for uninsured patients. Includes annual checkups for female patients (mammograms included).

Englewood Health Network

Englewood Health Korean Health Center

Specialized center for Korean immigrants. Support for inpatient visits, hospital guidance, interpretation services, Korean meals, and Korean worship services.

Englewood Health Physician Network (EHPN)

Network of 625 medical professionals across 100+ locations in Northern New Jersey.

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Urgent Care vs Emergency Room (ER)

ER: Severe pain, bleeding, difficulty breathing (Call 911 if immobile).
Urgent Care: Non-life-threatening issues when doctor offices are closed.

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Specific Vaccination Services

Englewood Department of Health offers vaccinations to individuals 18+ for a $20 fee (Flu, Hepatitis, etc.).

Flu/Pneumonia, Hepatitis A/B, MMR, Tdap, Chickenpox, Meningococcal, HPV, Shingles

Shirvan Family Livewell Center

Helping individuals and families make healthy choices.

Free Membership

Our programs cover emotional, nutritional, and physical health. All programs are always free.

Better Eating Habits

How to make healthy and delicious choices from shopping to cooking and dining out.

Physical Health

Discovering the path to a healthier and happier life through exercise classes.

Stress Reduction

From meditation and yoga to mental health conversations, supporting emotional well-being.

Disease Prevention

Learning tips for living with chronic diseases or exploring prevention methods.

Frequently Asked Questions (FAQ)

1. When to use ER vs 911

Go to ER or call 911 immediately for: severe chest/abdominal pain, uncontrollable bleeding, difficulty breathing, sudden vision changes, suicidal thoughts.

2. Avoiding Surprise Billing

Occurs when using out-of-network providers unknowingly. Avoid by: checking benefit design and reviewing out-of-network protection forms before non-emergency care.

3. Understanding Medical Bill Terms

4. EOB Terms

Allowed Amount: Max insurer pays. Deductible: Annual amount you pay before benefits. Co-pay: Fixed fee per service. Co-insurance: % you pay after insurer pays.

5. Comparing Bill and EOB

Do not pay immediately. Compare Bill “Charge” with EOB “Billed Amount”. EOB “Your Responsibility” should match Bill Balance.

6. No Insurance / Financial Hardship

NJ FamilyCare (Medicaid) application assistance available. Eligible for Charity Care or sliding scale fees at FQHC/BVMI.

7. What is MOOP?

Maximum Out-of-Pocket: The cap on what you pay in a year. Once reached, insurer pays 100% of remaining costs.

8. Referral vs Pre-authorization

Referral: Permission to see a specialist. Pre-authorization: Insurer approval before expensive procedures (MRI, surgery).

9. Using MyChart

Online portal to check records (results, vaccines), manage appointments, message providers, and pay bills.

10. Support for Undocumented Status

Yes. Access available to Charity Care or FQHC regardless of status. Confidentiality guaranteed.

11. Free Cancer Screening (NJCEED)

Yes. Free screening for breast, cervical, colorectal, and prostate cancer for eligible individuals via NJCEED.

12. Mental Health Support

Yes. Connection to partner agencies like Esther Ha Foundation and Care Plus NJ for counseling and support.

Family Education & Counselling main